FAQ If you have a question and need some help, please take a moment to read through our Frequently Asked Questions. How does the website work? - I need help finding a place How does the website work? - I need help finding a tenant or housemate for my apartment or room How to search available listings? What is Housemate Connect? Does it cost money to become a Hello Housemate member? Who should become a member? How do I become a member? Why is my membership request undergoing a check? How do I create my profile? How do I edit my profile? I am a lister - What do I do when I have found a tenant or housemate? I am a seeker - What do I do when I have found a new home? I need help or advice to rent my housing, can Hello Housemate help me with this? How do I report another member? I have encountered a bug or website issue Does Hello Housemate have an app? Is it possible to list or search housing outside of Amsterdam, Amstelveen, Diemen and Duivendrecht through Hello Housemate? How do I send a message to another member? If your question hasn’t been answered here and you need assistance, please contact us